Supporting and Sustaining your Community

Of course Sift provides full technical support, training and hosting for your online community. However, managing and realising the benefits of a community is about people and processes. To help you achieve your goals and to ensure your community is sustainable in the long term, we provide high quality support services that align with the skills and experience of your team.  

 

 

Community Mentoring and Management

Before you launch your community, you will need to identify a resource dedicated to growing and extracting value from your online community. We refer to this role as a Community Manager.

 

The Community Manager moderates the activities within the community, identifies high value exchanges, nurtures new members and develops the culture and rituals which define the space. Part of this role may involve joining conversations happening in other networks and communities, thereby supporting brand awareness and word of mouth marketing. The Community Manager connects and aggregates the opinions of the community and triggers appropriate response and change from within your organisation.

 

Sift can provide short term, hands-on mentoring services for knowledge transfer to your internal resources. Alternatively, we can provide a fully managed resource for any period of time to help you reach your goals as quickly as possible.

Editorial Training

A 1-day course which provides content contributors and editors with good practice techniques for writing for the web, search engine optimisation and accessibility.

Online Sales Fundamentals

This 2 day course will provide you with key techniques to maximising your online revenue, focusing on two critical areas:

 

  • Developing a robust and successful Sales strategy, aligned to the strategic objectives of your organisation
  • Training your sales team, to equip them with the confidence and skills to successfully find, approach and present compelling reasons for clients to advertise with you online

Sift Seminar Series

The Sift Seminar Series is designed to keep our clients at the forefront of good practice techniques in managing a complex online presence and is ideal for those who need to deliver value from the online channel.

 

Each seminar offers a blend of conference presentations, consultancy breakouts, networking and case study demonstrations. Led by Sift consultants and regularly featuring guest speakers from our client base and from our worldwide partner network, the Sift Seminar Series offers delegates detailed illustrations of how their peers are grappling with pivotal online engagement techniques - where success is defined by increased engagement and revenue. 

 

If you wish to book your place on the next Sift Seminar send us your details and we will contact you with details about the next one.